MISSION STATEMENT

  • Peoples Bank exists to place the needs of our employees, customers and shareholders at the center of everything we do!

VISION STATEMENT

  • Peoples Bank strives to be the best company our employees ever work for, the best bank our customers ever do business with, and the best investment our shareholders ever make.

THE FOUNDATION OF OUR PROMISE

  • To uphold traditional family values
  • To concentrate and focus on our vision
  • To treat others as we want to be treated, to serve others as we want to be served, and to love others as we want to be loved.

THE PILLARS OF OUR PROMISE

  • To promote continuous growth and development of our staff.
  • To speak positively and encourage others.
  • To devote time for recreation & reflection and a balanced life.
  • To value truth, integrity, privacy and confidentiality.
  • To promote teamwork.
  • To treat all persons fairly.
  • To be a good corporate steward.
  • To value accuracy and efficiency in delivering quality service to our customers.

CUSTOMER
» At Peoples Bank, personal customer relationships are vital. We view every interaction as an opportunity to strengthen the relationship and reinforce a sense of confidence, trust and overall customer satisfaction. We build strong customer relationships through superior service - guided by our knowledge of unique customer needs, our professional expertise, and our desire to create a friendly and courteous environment in which to do business. We promise our customers a full-range of financial services and direct access to decision makers, with each office having the internal capacity to respond to customer needs.

STAFF
» Peoples Bank Bankers represent our most important asset and we are committed to making an ongoing investment in their growth and development. We firmly believe that the delivery of top quality service is a team effort - understanding that the actions of one member are critical to the success of others and ultimately, the ability of Peoples Bank to accomplish its mission. Our working environment will be one in which teamwork thrives. We strongly support individual initiative in response to the needs of our customers and the continuous improvement in the quality and competitiveness of our products. We give each other the same respect, courtesy, and understanding that we share with every Peoples Bank customer.

COMMUNITY
» Peoples Bank takes its responsibility to the community seriously. Our roots in West Texas are deep. Our focus on West Texas is for the long term. We work hard at understanding the diverse needs within our community and, in partnership with others determine the very best way to respond. Through involvement and investment, we serve as a catalyst for positive change.